Edit this “Product Support Training Video Template” at no cost right here: https://bit.ly/2X9yFgO
Use this Powtoon ‘Product Support Training’ video template, and templates prefer it to information your employees, step-by-step, on how you can finest help clients along with your services or products.
Watch your staff get excited to study your product within the subsequent firm coaching by sending out this product coaching video! Just checklist the steps, add directions, add your organization emblem and also you’re performed.
It solely takes minutes to customise this template with cool footage or animated characters. Use this video to arrange a profitable coaching process and familiarize your employees along with your product.
This video template has additionally been utilized by thousands and thousands of enterprise professionals for security coaching, inner communication, HR compliance coaching, studying and improvement programs, buyer help coaching, and a lot extra. Try it Now!
Created Using Powtoon – create your individual at no cost at http://www.powtoon.com
KNOW YOUR product | buyer
6 STEPS TO A SUCCESSFUL SUPPORT CALL
Always be genuine, pleasant, skilled, and respectful
Give verbal cues, Gather info, Always get a callback quantity, simply in case
Ensure that you just accurately perceive the problems / issues
Apologize, if wanted
Empathize – put your self within the buyer’s place
Reassure – take possession of the issue
Confirmation that the issue was resolved to the client’s satisfaction
Thanks for watching
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